Product (UI/UX) Designer

Job description


Fulfil’s product team develops the next-generation technologies that change how millions of customer orders are fulfilled by merchants. As a product designer, you will ship high-fidelity designs of new features and prototype solutions. You will have incredible ownership in creating an elegant end user experience for merchants across every aspect of the product, while collaborating with a multidisciplinary team of engineers, technical product managers, customer success managers and marketers. You’ll play a critical role in shaping our product—from influencing the roadmap, doing in-depth user research, and weighing technical constraints and tradeoffs. You will work directly with the head of product and management team in delivering a product experience that creates moments of delight for our merchants, and growth for the company.


What You’ll Do:


  • Understand various types of users across our platform and representing our merchants in product strategy and roadmap discussions

  • Create unified, end-to-end experiences through close collaboration with team members from customer success, across product and engineering teams

  • Identify the best UX methods and tools to use depending on project constraints, and own every aspect of the product's design, from solving the core user challenge to shipping a well-tested and pixel-perfect UI

  • Prototype solutions to solve for complex problems

  • Work on creating and contributing to a design system of patterns in an effort to cultivate a cohesive look, feel, and user experience across the entire Fulfil platform

  • Share, review and iterate your designs based on peer feedback, user research, testing, and merchant feedback

  • Help make high-level strategic decisions with the design and product teams


We’re Looking for Someone With:

  • Previous experience owning and executing on UX designs through collaborative decision making with front-end developers, engineers, researchers, and other disciplines

  • A deep understanding of the end-to-end iterative UX process, including personas, scenarios, wireframing, content modelling, prototyping, user research, and design systems

  • Experience using prototyping tools, as well as fundamental knowledge of front-end technologies to understand the constraints of design e.g. Sketch, Invision, Jira, etc

  • Extraordinary UI design abilities that can be demonstrated through current projects

  • Strong communication skills - both written and verbal as you’ll be working out of our Bangalore office collaborating with a team in Toronto, Canada as well  

  • Self-discipline, focus amongst the chaos, and the ability to dig into the details in order to get the job done

  • Strong project management and cross-functional collaboration skills; you take ownership and drive to get projects done on-time

Nice to Haves:

  • Prior experience at a growth stage Internet/Software company

  • Experience working with Shopify’s Polaris Design framework  

  • Experience in design related to B2B products e.g. Ecommerce or ERP  

  • Background in engineering or another technical field

  • Expertise in our tools: Sketch, Zeplin, Invision, Jira

  • Any Experience with tools in our engineering stack

    • ReactJS

    • Heroku

    • Python

    • Celery

    • Postgres

    • Redis

    • RabbitMQ

About Us: helps high growth, high volume merchants simplify operations and scale for growth. With the rise in omni-channel commerce, Fulfil was founded with the simple idea that merchant operations need to be simplified in order to deliver amazing retail experiences. Fulfil enables businesses to turn their back office operations into an accelerator for growth by integrating order management, inventory management, warehouse management, vendor/supplier management, wholesale, manufacturing, financials and customer service, into one seamless solution. We believe merchants should love their operations platform, and we work hard to make that happen every single day. is a trusted solution for brands like Nectar Sleep, Mejuri, Lie-Nielson Toolworks, and many more. is a venture backed technology company with offices in San Francisco, Toronto, and Bangalore. The team is made up of people who want to feel challenged at work, be the best at their craft and learn from one another. We come from different backgrounds and experiences, all passionate about the work we do, the team we do it with, and the customers we do it for. Join us in our journey to simplify operations and empower merchants around the world!