Company Overview
At Fulfil, we’re on a mission to transform how high-growth e-commerce and retail brands operate at scale. Our modern ERP platform unifies purchasing, manufacturing, fulfillment, invoicing, and financial management—powering the operational backbone for leading merchants like Mejuri, HexClad, Ekster and The Ridge.
With locations in Toronto, Miami, and Bangalore, our global team tackles complex, real-world challenges, ensuring our merchants can operate seamlessly as they grow.
Role: ERP Associate Consultant
As an ERP Associate Product Consultant, you’ll take end-to-end ownership of a module within our ERP ecosystem—tracking KPIs, driving continuous improvement, and delivering high-impact solutions across e-commerce, supply chain, and finance. You’ll be the go-to expert for complex merchant problems, adept at reading code, analyzing APIs with tools like Postman, and leveraging AI for advanced troubleshooting.
Unlike a standard support role, you’ll collaborate deeply with product, engineering, and operations to design and refine workflows. You’re not just solving issues; you’re shaping how our merchants adapt to changing e-commerce trends, proactively introducing and iterating on new features or processes. You’ll also coach Associate Consultants—ensuring that basic tickets never become repetitive, and the entire team continually raises its game.