Why Fulfil
Fulfil is a technical founder-led, bootstrapped company in our 11th year of operations. We're a small team of exceptional engineers powering millions of orders for brands like HexClad, Ridge Wallet, and Caraway. No red tape. No product managers. No bureaucracy. No endless meetings. You'll lead a team that ships fast and talks directly to merchants.
At a large company, EMs are disconnected from the product. Here, you'll be technical, close to customers, and see your team's work help CFOs trust their numbers.
The Team
Finance owns accounting, reconciliation, revenue recognition, and financial integrations. North star: books close on time with transactions posted automatically.
A Typical Week
Monday: Sprint planning. A fast-growing merchant needs multi-entity consolidation before their board meeting. Prioritize.
Tuesday: 1:1s. One engineer shipped automated reconciliation saving a merchant 20 hours/month — celebrate. Another wants to learn accounting — recommend resources.
Wednesday: Call with a merchant's CFO. They're preparing for an audit. Discuss requirements, plan the roadmap.
Thursday: Interview a candidate with fintech background. Debrief. Make a decision.
Friday: Roadmap review with Product Lead. Prioritize: automated close vs. new bank integrations vs. advanced rev rec.
What You'll Own
Team: 4-6 engineers — hiring, mentoring, performance
Delivery: Backlog prioritization, sprint execution
Quality: Testing standards (financial accuracy is non-negotiable)
Roadmap: Technical direction with Product Lead
Merchant relationships: Understand how finance teams use Fulfil
What We're Looking For
7+ years building software
2+ years managing engineers
Experience with fintech or financial systems preferred
Technical depth — you can review financial logic
You've built teams that ship reliable, well-tested code
You make decisions and own outcomes
Tech Stack
Python, PostgreSQL, Redis, Celery, RabbitMQ, SQLAlchemy, Kubernetes, pytest, Claude Code, etc.
Hiring Process (We move fast)
Initial interview — Leadership experience, fintech background
Technical round — System design for financial systems
Interview loop — Leadership scenarios, bar raiser
Bootcamp — Managers also start in Product Support to learn how merchants use Fulfil
Our Approach to AI
What We Do
Leverage LLMs (OpenAI API, Claude API) to embed AI-driven capabilities into Fulfil’s ERP, powering natural language interfaces, intelligent automation, and merchant-facing insights (e.g., Fulfil x MCP integrations with Claude).
Focus on AI for commerce operations — integrating models to solve real problems like order management, financial analysis, customer insights, and logistics optimisation.
What We Don’t
We are not a core ML/AI research company — we don’t train or fine-tune foundation models.
We focus on integration and productisation of AI, not building new ML frameworks or developing custom model architectures.
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What It’s Really Like to Work at Fulfil
We’re building the ERP that fast-growing eCommerce brands actually want to use, which means we’re taking on entrenched enterprise software with a small, intense team.
Big Tech and VC-backed startups are 400-horsepower engines running at 25% efficiency. They have bloated teams, endless meetings, six months to ship a feature. At Fulfil, we’re a 200-horsepower engine running at 100%. We’re bootstrapped, profitable, and growing steadily. No permission layers. No “alignment meetings” about alignment meetings. Everyone ships everyday.
The work: You’ll own meaningful problems with direct customer impact. Our customers run 24/7 operations across time zones, and when they’re launching on BFCM or scaling from $10M to $100M, they need us to move fast. That urgency flows downstream. This is high-intensity work with real consequences.
What high-intensity actually means:
Most weeks are 45-55 hours; peak seasons (BFCM, major launches) hit 60+
Occasional off-hours calls with our distributed team or for customer launches
Long days (10+ hours) aren’t uncommon
The work doesn’t pause even if we try to protect your focus time
What you get in return:
Real autonomy over execution (we measure impact, not facetime)
Ownership of problems that matter to real businesses
Unlimited PTO we actually want you to use (we’d rather you rest than burn out)
If you’ve ever felt like you’re capable of 10x more than your current environment allows you to output, that’s the gap between your potential and your actual impact. Fulfil eliminates that gap.
You’ll thrive here if: you’re the type who gets energy from building something that matters, want ownership over outcomes vs tasks, are open to receiving regular, direct feedback in public Slack channels from multiple people, and like moving fast without red tape.
This isn’t for you if: you need a strict 40-hour boundary, prefer structured oversight, or want work to be a contained part of your life.
