EDI & Integrations Consultant (ERP & 3PL)

Company Overview

Founded on the principle that merchant operations should be simple and efficient, Fulfil empowers high-growth, high-volume merchants to manage their business operations. In response to the increasing complexity of omnichannel commerce, we developed a comprehensive solution that transforms back-office operations from a challenge into a catalyst for growth.

Our unified platform seamlessly integrates essential business functions from order management to financial systems.

Fulfil is a technology company with offices in Toronto, Miami and Bangalore. The team is made up of people who want to feel challenged at work, be the best at their craft, and learn from one another. We are trusted by brands like EndySleep, Mejuri, HexClad, Ridge, and many more.

Role Overview

We are seeking a highly driven EDI & Integrations Consultant with a strong sense of urgency and an Inbox 0 mentality. In this fast-paced role, you will ensure seamless data integration between our trading partners, ERP system, and third-party logistics (3PL) providers. Success in this position requires exceptional follow-up, tenacity, and the ability to collaborate with multiple internal teams and external vendors to meet critical customer and project deadlines. You will ensure real-time, accurate data synchronization for order processing, invoicing, and logistics operations, doing whatever it takes to deliver results.

What You'll Do

• EDI Integration: Ensure proper flow of transactional documents (e.g., 850, 856, 810, etc) between trading partners and the ERP system, quickly resolving any issues

• Standards Compliance: Test EDI documents for compliance with standards (ANSI X12, EDIFACT) to prevent errors or rejections, with a focus on rapid turnaround

• ERP-EDI Translation: Verify accurate mapping of incoming and outgoing EDI data into ERP workflows (e.g., translating EDI 850 into internal order) with no room for delays

• 3PL Integration: Ensure flawless data synchronization between ERP and 3PL systems (inventory, order status, shipping updates), minimizing any downtime

• Testing and Troubleshooting: Conduct end-to-end testing for new partner onboarding, ensuring rapid resolution of any issues that may disrupt workflows

• Collaboration: Drive results by working with internal teams (implementations, support, engineering) and external vendors to obtain documents, credentials, troubleshoot issues and ensure seamless integration

• Project Management: Manage multiple integration projects simultaneously, with an emphasis on strict deadline adherence and doing whatever is necessary to deliver outcomes

Required Qualifications

• ERP Expertise: Strong understanding of ERP systems (e.g. NetSuite, SAP) and how they integrate with logistics, inventory, and order management processes

• EDI Standards: Proficiency in EDI standards and implementation (ANSI X12, EDIFACT) and tools (AS2, FTP)

• 3PL Integration: Experience integrating and validating data synchronization between ERP and 3PL providers

• Technical Skills: Familiarity with scripting languages (Python, SQL) for automation

• Data Mapping & APIs: Expertise in data transformation, API/web service integration (REST, SOAP), and legacy methods (flat files, SFTP)

• Testing & QA: Experience in software testing (unit testing, UAT), creating test plans, and troubleshooting EDI/3PL workflows

• Problem Solving: Strong analytical skills to identify root causes, troubleshoot EDI transmission errors, and resolve discrepancies in real time, with urgency

• Project Management: Proven ability to manage multiple projects and vendors, with a relentless focus on meeting strict deadlines and ensuring data accuracy

• Documentation: Ability to create and maintain comprehensive EDI mapping guidelines, test cases, and troubleshooting documentation

• Communication: Exceptional written and verbal communication skills to collaborate effectively with internal teams and external partners across North America and Europe.