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EDI & 3PL Integrations Associate

  • On-site
    • Toronto, Ontario, Canada
  • CA$60,000 - CA$70,000 per year
  • Customer Success

You’ll work with kind, sharp, motivated people who move fast and take ownership. In the process, you’ll get hands-on with AI, modern tooling, and some of the coolest brands on the internet!

Job description

We’re looking for a sharp, early-career EDI & 3PL Integrations Associate who’s eager to learn by doing. You’ll dive into the infrastructure powering modern commerce—helping fast-growing brands connect to big-box retailers, marketplaces, and 3PLs through real-time integrations. This is not legacy EDI consulting. You’ll use AI tools, internal debugging systems, and direct merchant interaction to deliver high-quality integrations quickly and efficiently.

You’ll apprentice under experienced integration leads, but you’ll take real ownership from day one—validating files, debugging edge cases, and supporting live launches. Over time, you’ll grow into a consultant who can lead projects across both EDI and 3PL workflows.

🚨 We are bringing on board 2 people to start together in our Toronto office, so if you're sharp and can move fast, get in touch. Please note we’ll only interview candidates who show sharpness, creativity, and high-agency thinking in their first interaction with Fulfil. Make that first impression count! DMs are great.

  • Location: In office Toronto (opportunity to WFH up to 2 days / week over time)

  • Type: Full-Time

  • Expected Start Date: Sept 2, 2025 Start

What You’ll Do:

  • Support the onboarding of EDI and 3PL partners by collecting credentials, documents, and test data

  • Validate and troubleshoot EDI documents (e.g. 850, 856, 810) using internal tools, payload logs, and logic

  • Collaborate directly with merchants, 3PLs, and trading partners to debug and resolve integration issues

  • Draft mapping documentation, document edge cases, and summarize test results

  • Use AI tools like ChatGPT, Claude, and Zapier to accelerate debugging, documentation, and repeatable workflows

  • Monitor live integration traffic and respond quickly when issues arise

  • Work cross-functionally with Implementation, Support, and Engineering to ensure integrations go live cleanly

  • Learn how ERPs, APIs, EDI standards, and 3PL workflows fit together

  • Grow into an integrations specialist—able to own EDI and 3PL projects end-to-end

Job requirements

We’re Looking for Someone With:

  • 0–2 years of full-time experience, ideally in a customer-facing or operations role—internships, campus jobs, or support roles all count

  • Curious how systems talk to each other—especially in logistics, supply chain, or ecommerce

  • A fast learner who breaks down complex problems and figures things out

  • Strong communication skills—clear writing, good follow-up, and professional merchant-facing interactions

  • High agency—you take ownership, close loops, and push projects forward without waiting to be told

  • Comfortable with structured data (JSON, XML, CSV) and logic-based troubleshooting

  • Excited to use modern tools like Slack, ChatGPT, and GSuite, to move faster and stay organized

Nice to Haves:

  • Experience working with eCommerce tools (Shopify, Amazon Seller Central, marketplaces)

  • Familiarity with ERPs, 3PLs, or basic EDI concepts

  • Exposure to scripting or APIs (Postman, Python, SQL, etc.)

  • Played with automation tools or built AI workflows for fun (tell us about it!)

You Shouldn’t Apply If:

  • You prefer repetitive, well-scoped tasks over messy real-world problems

  • You get overwhelmed in fast-paced environments with high expectations

  • You don’t enjoy digging into technical systems or finding root causes

  • You’re not comfortable speaking with clients or external stakeholders

  • You’re waiting for someone else to tell you what to do next

About Us:

Fulfil helps high-growth, high-volume merchants simplify operations and scale for growth. With the rise in omnichannel commerce, Fulfil was founded with the simple idea that merchant operations need to be simplified in order to deliver amazing retail experiences. Fulfil enables businesses to turn their back office operations into an accelerator for growth by integrating order management, inventory management, warehouse management, vendor/supplier management, wholesale, manufacturing, financials, and customer service, into one seamless solution. We believe merchants should love their operations platform, and we work hard to make that happen every single day. Fulfil is a trusted solution for brands like HexClad, Mejuri, Ridge, and many more.

Fulfil is a technology company with offices in Toronto, Miami and Bangalore. The team is made up of people who want to feel challenged at work, be the best at their craft, and learn from one another. We come from different backgrounds and experiences, all passionate about the work we do, the team we do it with, and the customers we do it for. Join us in our journey to simplify operations and empower merchants around the world!

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At Fulfil, we don’t discriminate based on race, religion, color, national origin, sex, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable laws. For US-based candidates, Fulfil participates in E-Verify and if you have the legal right to work in the US, we want you to be aware of your rights.

If you need assistance or accommodation due to a disability, please contact us at accessibility@fulfil.io.